Our videos are optimized for mobile devices and social media platforms since that is the primary use of our customers. That being said, most people are satisfied with the output of their Ripl creations for social media purposes. If you're experiencing issues with quality, first make sure you're using images that are 1280 x 1280. Does your animation look different in the Ripl app compared to when shared to social media? 


Facebook Quality Troubleshooting:


Facebook compresses videos in order to optimize them for mobile viewing. Most people are happy with the video quality when it is saved in their camera roll or posted to Instagram, but notice a decrease in quality on Facebook. Unfortunately we can't control this, but there are a couple of things you can do to improve the quality.


If you upload your Ripl video to Facebook from within the Ripl app, we will always upload in HD. If you choose to manually upload your videos to Facebook, you may want to adjust your video upload settings in Facebook to HD. Keep in mind there are different "upload in HD" settings on your phone and desktop so how you upload the image or video may make a difference in quality. 


Make sure to change the video view setting to HD. From your phone you will need to do it on a post-by-post basis by tapping the HD setting in the bottom right corner of each post. 


This video will walk you through HD viewing on Facebook



Twitter Quality Troubleshooting:


Twitter tends to throw low-quality at you at first and then if your bandwidth improves the video will crisp up. (They do this to improve the speed they play the video). Unfortunately we don't have much control over this. If you watch the video a few times on Twitter the video quality will typically improve. Sometimes switching between wifi and cellular data can make a difference as well.