Frequently Asked Questions

What is Ripl?
Ripl was created to empower every small business owner. Our mission is to provide smart, efficient, and effective social media marketing tools to help you g...
Tue, 31 Jul, 2018 at 4:06 PM
Adding Video to your Ripl creations (iOS only)
You can now add video to a Ripl design!  In order to add a video, tap the "+" button to open the "Create A Post" step and then tap &...
Thu, 2 May, 2019 at 11:38 AM
Creating a Slideshow (Different Caption on Each Slide)
We have an assortment of designs that allow you to put captions on each photo, so that you can have different text for each slide. These designs are under t...
Thu, 22 Nov, 2018 at 6:42 AM
Editing and Re-Sharing
You can edit and re-share a post by tapping on the post from the calendar. This will open the "Post Details" where you can see engagements with th...
Fri, 16 Nov, 2018 at 9:06 AM
Sharing To Personal Facebook Timeline
Something on Facebook's end changed and outside apps will no longer be allowed to post to your personal Facebook timeline. I'll be sure to let you...
Thu, 26 Jul, 2018 at 4:28 PM
Sharing to Instagram - Desktop
Right now we don't support sharing to Instagram from the desktop app because Instagram prevents people from posting on desktop. We're definitely l...
Thu, 26 Jul, 2018 at 4:26 PM
Sharing to Facebook Groups
On August 1st, Facebook began making changes to the way sharing to groups works. These changes have affected posting from Ripl to your Facebook group(s). ...
Thu, 3 Jan, 2019 at 4:55 PM
Why isn't my Facebook Page showing up in Ripl?
First, please be sure you're the Admin of any Facebook Pages you want to connect. Because of the way Facebook permissions work, we can only publish on ...
Tue, 16 Apr, 2019 at 3:47 PM
Cancelling a Ripl Pro Subscription
To cancel your Ripl Pro subscription, tap the Ripl menu, then "Manage Subscription." This should take you to where you purchased Ripl Pro so you c...
Thu, 13 Jun, 2019 at 5:10 PM
Tutorials & Additional Help
Please visit our blog and website for more information about Ripl. We also recommend subscribing to our YouTube channel for tips from the Ripl team for maki...
Mon, 23 Jul, 2018 at 4:40 PM