Connecting & Disconnecting Social Media Accounts

To connect your social media accounts on the mobile app, tap the "My posts" tab, then select "Brand settings." On the web app, please click on "My brand" then select "Settings." We will automatically pull any Facebook Pages and Groups that are associated with your personal Facebook Account. To connect accounts on mobile, click the "+" button in the Social Media Accounts section (if working on desktop, click on "Connect" next to social media accounts.) You can also disconnect accounts that you no longer want associated with a business by tapping the “disconnect” button. On the final share screen, you can select which accounts you want to share your Ripl post to. Keep in mind you can also set up different business profiles for your different businesses and social media accounts.


Each network is a little different - here's what Ripl currently supports.


Facebook 


You can connect one personal Facebook account in Ripl at a time. You have the option to share to any Facebook Pages or Groups you manage from the connected personal Facebook account. 


In the mobile version of the Ripl app, Facebook Personal can also be selected for sharing. In the web version of the Ripl app, sharing to Facebook Personal is not available at this time.


Instagram


You can connect as many Instagram accounts as you wish. Instagram Personal doesn't allow auto-posting videos, so follow the prompts to launch Instagram when you wish to share to Instagram. 


You can directly share to a Business Instagram account on the web app. In order to connect your Instagram page to Ripl on desktop, you'll first want to make sure that this Instagram page is connected to the Facebook page that you're the administrator of (please see this article for more information).


Twitter


You can connect as many Twitter accounts as you wish. 


On Ripl for web, make sure your browser is logged into the Twitter account you wish to connect. If you are not sure or you are logged into the wrong account, please visit https://www.twitter.com/logout to logout and then try connecting Twitter to Ripl. 


LinkedIn


You can connect as many LinkedIn accounts as you wish. We don't support sharing to LinkedIn Company Pages yet. 


On Ripl for web, make sure your browser is logged into the LinkedIn account you wish to connect. If you are not sure or  you are logged into the wrong account, please visit https://www.linkedin.com/m/logout to logout and then try connecting Twitter to Ripl.


Please note that at the moment Ripl doesn't track engagements with your posts on LinkedIn.


YouTube


You can connect as many YouTube accounts as you wish. When sharing to social media, you can share to multiple channels associated with a single account. Note: You must have at least one channel active on your YouTube account to connect to Ripl and to successfully share your post.


If you need to add a channel on YouTube, please select this link.



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