Frequently Asked Questions

iOS - New Customize Screen Improvements
We've updated our Customize screen and you can now choose to create your post as Static or Animated. You can select either option right above the editi...
Wed, 8 Jul, 2020 at 4:37 PM
New Web App Navigation
As of April 6, 2020, we've updated our web app navigation! You will now see four different tabs at the top of your screen; "Home," "My p...
Thu, 28 May, 2020 at 6:19 AM
Instagram API Update
As of March 27, 2020, Instagram discontinued its API service. Ripl uses this service to access helpful content and information on Instagram to assure a succ...
Fri, 27 Mar, 2020 at 10:24 AM
How do I use stock media?
Ripl has partnered with Shutterstock to provide 500K+ photos and 90,000+ videos you can use to create your posts. You have access to this cross-platform fea...
Wed, 8 Jul, 2020 at 9:55 AM
Ripl 4.0
Introducing Ripl 4.0! We released a new version of the app on November 6, 2019. This update has significant changes. If an FAQ article doesn’t match wha...
Mon, 9 Mar, 2020 at 1:17 PM
What is Ripl?
Ripl is an app that makes it easy to create eye-catching social media posts. Our mission is to empower every small business owner and provide smart, efficie...
Mon, 25 May, 2020 at 4:24 PM
Adding Video to your Ripl Creations
Ripl allows for adding your own videos into your posts. Please note that only one video can be added to a single post. iOS & Android: In order to ad...
Thu, 28 May, 2020 at 7:07 AM
Creating a Slideshow (Different Caption on Each Slide)
We have an assortment of templates that allow you to put captions on each photo, so that you can have different text for each slide. These templates are und...
Tue, 30 Jun, 2020 at 11:29 AM
Editing and Re-Sharing
On your mobile, you can edit and re-share a post by tapping on the post from the calendar in the "Schedule" tab. This will open the "Post Det...
Thu, 9 Apr, 2020 at 4:29 PM
Sharing To Personal Facebook Timeline
Due to the changes on the Facebook's side, outside apps are no longer allowed to post to your personal Facebook timeline. We'll be sure to let you...
Wed, 5 Feb, 2020 at 12:27 AM