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While inviting or accepting a team invite, there are several different errors you might come across. Below we have a list of the errors and possible reasons that you may be running into them. For general questions about our teams feature, please visit Ripl's Team Feature.
If you still need help troubleshooting the issue you are running into, please reach out using the Need Help? link in the app and our Customer Support staff will gladly assist.
Errors when trying to send an invite
|Ready for an Upgrade?|
|Take full advantage of Ripl Premium! Upgrade now to gain access to this feature and invite team members.|
|Do You Have a Typo?|
Can you double-check the email addresses you've entered? One or more appear to be invalid.
Your Invitation Expired
Your invitation to join this team has expired. Contact the team owner to resend your invitation to this team.
Errors when accepting an invite
Possibly Another Email Address?
|Hmm, the email address you entered hasn't been invited to this team. Double-check your invitation email or contact the team owner.|
This Ripl account needs to be upgraded to a Premium subscription for access to the team feature. Contact the team owner for access.
|This team owner needs to be upgraded to a Premium subscription for access to the team feature. Contact the team owner for access.|
|It looks like you have already accepted an invitation to join this business. Get out there and start creating marketing videos!|