If you need more assistance, you can contact our Support team by following the steps below:
Tap on the mobile menu (three lines in the upper left corner of the screen), then Submit a help ticket.
Please tap the "?" icon in the upper-right corner, then select Submit a help ticket from the dropdown that appears.
This will send an email to our support team with detailed information about your Ripl account so we can assist you in the best way possible.