iOS - Subscription Help, Logging In & Out and Contacting Support

Q: I need help with my subscription. How do I restore my purchases?

A: If you think you have a subscription already, please contact our Support Team at feedback@ripl.com. We will help you locate your account!


Q: Did I log into the wrong account? How do I log in and out of Ripl?

A: If you logged into the wrong account, please uninstall and reinstall the Ripl app on your device. Reinstalling the app will allow you to log into the correct account.

*Something to keep in mind: Make sure you are logging into the account associated with your Apple ID.


Q: How do I contact Ripl Support?

A: If you have any questions or concerns regarding your account, please send an email to feedback@ripl.com and we will get back to you as soon as we can!

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