iOS - Subscription Help, Logging In & Out and Contacting Support

Q: I need help with my subscription. How do I restore my purchases?

A: If you think you have a subscription already, please contact our Support Team at We will help you locate your account!

Q: Did I log into the wrong account? How do I log in and out of Ripl?

A: If you logged into the wrong account, please access the mobile menu (3 gray lines in the upper left corner of the Ripl home screen), then select "Sign out" to log out of the current account and log into the correct one. 

*Something to keep in mind: Make sure you are logging into the account associated with your Apple ID.

Q: How do I contact Ripl Support?

A: If you have any questions or concerns regarding your account, please send an email to and we will get back to you as soon as we can!

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